Legal

Terms of Service

Last updated: 9 July 2026. This is a template — have it reviewed by a solicitor before publishing.

Bookings

Quotes are estimates confirmed after assessment. A booking is confirmed once we acknowledge your requested date.

Pricing & payment

Prices are as quoted. Payment is due on completion by card or bank transfer unless otherwise agreed.

Cancellations

Reschedule or cancel free with 24 hours' notice. Later cancellations may incur a charge.

Our guarantee

If you're not satisfied, notify us within 48 hours (72 hours for end-of-tenancy) and we'll re-clean the affected areas free of charge.

Liability

We carry £5m public liability insurance. Claims for damage must be reported within 24 hours of service.

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